Buffelsdrift Game Lodge

It could be an amazing experience but you can see that the staff are new, and probably also a little unqualified without intuition to make the guest experience enhanced. We had the coldest welcome in our whole South Africa tour, no explanation on any game activities other than a sheet of paper with the titles and price, we had to probe and question the front desk for information around timings, what to expect and where to go, which were given eventually but without a smile. It really felt like we were putting them out by being there and asking questions for the activités that we would pay extra for. Whilst we waited out the storm, we were asked if we would wait for the porter or make our own way to the room as it wasn’t far - we weren’t shown a map or location to our tent so we had no idea where to go. A simple explanation of the layout would have been appreciated and saved us all time. We don’t have highest of expectations however the basics of hospitality would include a warm welcome, a smile, and introduction to upsell their own activités (which were well worth it thanks to their amazing game drive hosts) however the front desk really did that team an injustice by lack of explanation. On top of that, the room wasn’t ready for the storm to come so there was water in the tent, which was also quite dirty already with vintage flies and it was missing some basic items such as a bottle opener for the wine and beers they provide. We asked twice at reception for a bottle opener, both times they didn’t mention they were not provided in the room, instead on the second ask they sent us to the bar, where the lovely bar man said he didn’t have one either and he opened his bottles with his ring. We were finally lended a bottle opener which was for sale in the shop… a basic if you are offering beers and wine in the room no? Overall a great location, fantastic extra activités and game drives, but really disappointing front desk with lack of information and enthusiasm for the basic requirements of the stay. We wouldn’t recommend to our friends coming to SA on this basis.

Great location, tends with private bathroom and external shower. Amazing food at the restaurant, great landscape and view, and animals close to see at the property... swimming pool, spa and much more... simply great, a must! I would recommend for anyone going to see the cango caves

What a wonderful game lodge. Luxury tents, well appointed beyond expectations with even an outdoor shower. Great breakfast. The staff is all sweet and friendly, sometimes a bit desorganized though. Two small remarks about improvements: (1) Please stop the annoying habit to fetch email addresses once you get hands on them stating the booking is not completed (while it actually was!), because I was comparing different travel dates before. This is only good for confusing and annoying people. I had to contact the customer service to find out whether my booking actually didn't went thru or did (it did). (2) The other remark is about bedding. Mattress and pillows were heavenly. Just the pillow cases and should be checked for stain in the bright sunlight, as the pillow cases were full of large sweat marks, which can't be easily detected in the twilight of the tent even during the day. Nevertheless I would always return to this lodge, and recommend it to friends.

Second Game Lodge we stayed at during our trip through South Africa. Amazing Service and nice landscape. Food was amazing and the cheetah experience is a must. During game drives you might not see as much animals as elsewhere because of the many bushes, trees and tall grass. Be aware of free roaming wild antilopes inside the area. Wild animals are not fed or touched here, which is good!

The property is amazingly beautiful and well maintained. You totally forget civilization is just a few kilometers away. The tents are something of a dream, the outdoor shower and the bath overlooking the bush are pure luxury. We did the safari at sunset and let the elephants. We loved it so much - especially as we could do everything with our nearly four daughter. The food was good and served nicely despite the load shedding… Truly an amazing stay we will remember forever!

Buffelsdrift Game Lodge is a top destination in Oudtshoorn. Perfectly situated on the way to Cango Caves and Berluda Ostrich Farm. We booked two nights and the elephant experience. The luxury tents are very clean, well placed and beautifully furnished. The restaurant overlooking the dam was of high quality. The encounter with the elephants is very impressive, although a bit touristy. We are happy to recommend this location without any compromises.